Terms & Conditions of Sale

FST products

All products offered by FST are sold with the understanding that they are used by qualified persons in veterinary, research and experimental procedures only and are not meant for use on humans.


We accept Visa, MasterCard and American Express. You may submit your order with your credit card number on our secure server.

Those with existing FST Net 30 accounts can pay with a valid purchase order number if you also set up a logon account on our site.

Shipping charges

We ship most orders within one business day of receipt.

FedEx Ground  USD $12.00
FedEx 2nd Day  USD $17.00
FedEx Priority Overnight  USD $35.00

FedEx International Economy  USD $20.00

FedEx International Priority

 USD $35.00

Other countries
FedEx International Economy  USD $35.00
FedEx International Priority  USD $65.00

Our guarantee

Our guarantee to you is that, should you not be entirely satisfied with your purchase, your money will be refunded in full.

Returns and exchanges

We know that occasionally a return is unavoidable, so when it is necessary we want to make it easy. Just follow these simple instructions:

Enclose a copy of the original invoice. Please be sure to indicate the action you require; exchange, replacement, credit or refund.

Carefully repackage items in appropriate packaging and return to FST via the carrier of your choice. We recommend insuring all packages for their full value and using a carrier that offers shipment tracking.

Return to:
Fine Science Tools (USA), Inc.
4000 East 3rd Avenue, Suite 100
Foster City, CA 94404-4824

If you have any questions, please call customer service at +1 800-521-2109.